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Vip Outlet Reviews

4.9

(Rated by 1841 users)

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Overall Rating

4.9

Base on 17 Reviews

Ratings by Feature

Shipping & Delivery
5.0
Customer Service
4.3
Price & Quality
4.8
Good Value
5.0
Return Policy
5.0

Recent Customer Reviews (17)

Julie Parkes

Apr 2, 2023

Customer Service that ShinesHad a small issue with a product, and their customer service team went above and beyond to resolve it quickly. It's refreshing to see such dedication to customer satisfaction!

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Penny Waters

Mar 31, 2023

Top-Notch Brands at Unbeatable PricesI couldn't believe that I could find such amazing deals on products from top brands like Apple and Samsung. VIP Outlet definitely has the hookup for high-quality products at unbeatable prices.

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Morgan King

Mar 29, 2023

Incredible Tool DealsPicked up some power tools for my workshop, and they've been working like a charm. Saved a ton compared to buying new. These guys know their stuff!

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Chiara Piccio

Mar 29, 2023

Great Bargains, Top Brands!Saved a ton on a Samsung TV - looks brand-new, functions perfectly.

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Csenger Lôrinc

Mar 29, 2023

Unbeatable Bose DealI found a Bose speaker for 50% off, and it sounds fantastic! What a steal!

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Raymond Short

Mar 27, 2023

Premium Brands, Affordable PricesI've purchased several items, including a tablet and headphones, from top brands without breaking the bank. Everything has been in excellent working condition. Highly satisfied!

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Margret Spencer

Mar 26, 2023

Free Shipping and Free ReturnsI appreciated the convenience of not having to worry about shipping costs or return fees. VIP Outlet's free shipping and free returns policy made the buying process stress-free.

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Betty Morin

Mar 26, 2023

Great Selection, Excellent QualityPurchased an Apple Watch at an unbeatable price. Not only was it in great condition, but the battery life has been outstanding too. Will shop here again!

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Josephine Roberts

Mar 26, 2023

Unbeatable Smartphone SavingsBought a refurbished smartphone for my teenager, and it's been working perfectly. Saved a bundle compared to buying new, and it's just as good.

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Aya Bousquet

Mar 26, 2023

Love my Gateway LaptopGot an amazing deal on a Gateway laptop, works like it's new. Super happy!

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Vip Outlet Pros & Cons

Pros

Good Prices: VIP Outlet is known for offering competitive prices on a variety of electronics and other items.

Fast Shipping: Many customers have reported quick shipping times, with some receiving their orders in as little as 2 days.

Customer Service: Some reviewers have praised the customer service, noting that they respond quickly to inquiries and handle returns efficiently.

Return Policy: VIP Outlet offers a 30-day return policy, which provides peace of mind for customers.

Overstock, Open Box, and Refurbished Inventory: VIP Outlet offers a variety of products at discounted prices, including overstock, open box, and refurbished items.

Electronics: Includes high-end electronics like Apple products, computers, printers, and cell phones.

Home Appliances: Offers home appliances such as Roomba robot vacuums, Keurig coffee makers, and air purifiers.

30-Day Returns: Customers can return products within 30 days, providing peace of mind for purchases.

Prompt Response: Customer service is generally responsive, with many customers noting quick responses to inquiries.

Like New and Refurbished Items: Products are inspected and refurbished to meet high standards, ensuring they look and function like new.

Affordable Prices: Prices are often significantly lower than retail prices, making it a competitive option for budget-conscious buyers.

Top Brands: VIP Outlet carries a range of top brands, including Apple, Keurig, and Roomba, offering a diverse selection of products.

Fast Shipping: Shipping is generally fast, with many customers receiving their orders within a few days.

CONS

Credit Card Issues: Several reviewers have mentioned problems with credit card transactions, including charges not being refunded promptly.

Quality Concerns: There are concerns about the quality of refurbished products, with some customers receiving items in worse condition than expected.

Customer Service Issues: Many complaints have been filed regarding poor customer service, including unprofessional responses and difficulty in resolving issues.

Scam Allegations: Some customers have accused the company of being a scam, citing issues with fraudulent transactions and unfulfilled orders.

credit card problems

poor communication

defective products

Vip Outlet Features and Benefits

Features

Competitive Prices

VIP Outlet is known for offering competitive prices on a variety of electronics and other items, often significantly lower than retail prices, making it a competitive option for budget-conscious buyers.

Fast Shipping

Many customers have reported quick shipping times, with some receiving orders in as little as 2 days, generally within a few days or 5-10 days.

Responsive Customer Service

Customer service responds quickly to inquiries, handles returns efficiently, and is generally responsive.

30-Day Return Policy

Offers a 30-day return window providing peace of mind, hassle-free process with return label provided within 24 hours, and items can be sent back for free if not satisfied.

90-Day Warranty

Covers operational defects affecting product performance, ensuring products meet factory standards.

Overstock, Open Box, and Refurbished Inventory

Offers a variety of products at discounted prices including overstock, open box, and refurbished items.

Electronics Category

Includes high-end electronics like Apple products, computers, printers, and cell phones.

Home Appliances Category

Offers home appliances such as Roomba robot vacuums, Keurig coffee makers, and air purifiers.

Top Brands Variety

Carries a range of top brands including Apple, Keurig, and Roomba, offering a diverse selection.

High Product Quality

Products are inspected and refurbished to meet high standards, ensuring they look and function like new.

Free Shipping

Free shipping on orders across the US excluding Alaska, Hawaii, Puerto Rico, and Guam, with well-packaged items arriving within 5-10 days.

Vip Outlet Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (17)

Julie Parkes

Penny Waters

Morgan King

Chiara Piccio

Csenger Lôrinc

Raymond Short

Margret Spencer

Betty Morin

Josephine Roberts

Aya Bousquet

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Apple Pay

Google Pay

Amazon Pay

Payment Process

Refund Information

Vip Outlet Pros & Cons

Pros

CONS

Vip Outlet Features and Benefits

Features

Competitive Prices

Fast Shipping

Responsive Customer Service

30-Day Return Policy

90-Day Warranty

Overstock, Open Box, and Refurbished Inventory

Electronics Category

Home Appliances Category

Top Brands Variety

High Product Quality

Free Shipping

Vip Outlet Frequently Asked Questions